Home What to do Samsung TV Remote. What to do if it is not working?

Samsung TV Remote. What to do if it is not working?

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What to do if the remote is not working?

On Samsung TVs, the Smart Remote will automatically pair when you turn on the TV and remote for the first time. To do this, the remote control must be located next to the TV. Pressing any button on the remote will automatically pair. The standard remote does not require pairing. Works with TV without any additional settings.

Common problems with the Smart Samsung remote control

Since the TV is a computer, software problems may occur intermittently. Most often, Samsung TVs when operating the remote control has the following crash. The remote control can only turn the TV on or off. The TV does not answer any more commands from the remote control.

This is because an infrared signal is used to turn on the TV. The remote control should be pointed towards the TV, when the power button is pressed, the remote control emits an optical pulse that is invisible to the human eye.

This pulse is received by the infrared receiver on the television. Having received a command to turn on the TV from standby mode, it goes into operation mode. The supply voltage is supplied to the mainboard. After turning on Smart, the remote control works with the TV also via Bluetooth. If there is a failure in the connection of the remote control, it may not work correctly.

How to solve typical problems of the remote control

If the TV can only be turned on or off with the remote control, then, as a rule, the problem is in the Bluetooth connection. Perhaps the remote has lost its connection with the TV or a problem has occurred in the TV at the software level. And as a rule, in this case, it is not possible to pair the remote control with the TV. Correcting the situation consists in restarting the TV. To restore the functionality of the remote control, you can try the following.

  • Unplug the TV from the mains, wait 30 seconds. Or wait until the TV operation indicator turns off.
  • Connect the TV to the mains
  • Pair the remote control with the TV.

How to fix Other Samsung Remote Problems

Check the batteries in the remote control first or replace them with new ones. If the batteries in the remote control are exhausted, the TV starts to respond poorly to the remote control. To switch channels, you need to point the remote control only at the TV, the channels are switched after a few button presses. If it’s a smart remote, it doesn’t work or only works next to the TV.

How to Connect Samsung Remote to TV

Since the remote controller is an intelligent type, it is a Bluetooth device. To interact with the TV, you need to establish a pair, allow the TV to work with a specific remote control. Pairing is done in much the same way as other Bluetooth devices. But for correct pairing, protection is made. For successful pairing, the level of the signal emitted by the remote control and the TV plays a role. Therefore, the pairing of the remote control and the TV must be carried out with a close distance between the devices, and the batteries in the remote control must be with a high level of charge.

How to pair your Samsung remote and TV

If you have a new TV and a remote control that was not previously paired with a TV. Then the first time you turn on the TV and the remote control, the two devices will automatically pair.

Force pairing of remote control and TV

If you become the owner of a remote control that was previously paired with another TV or for some reason your TV lost its connection with the remote control. You need to re-pair your remote and TV. To do this, place the remote control next to the TV. It is desirable that the remote control is close to the TV, at a distance of about 10-15 inches (25-30 centimeters). The order of further pairing order depends on your TV model.

Connecting to a TV remote 2016-2020 year

Connecting to a TV remote 2016-2020 year

These are TVs of the T, R, N, M, Q, LS, K series. All TVs of the QLED, LIFESTYLE series, as well as TVs with LED screens. If the model number contains the above letters, then the remote control is connected as follows. Point the remote at the TV and simultaneously press RETURN and PLAY / STOP on the remote, hold the buttons for about 5 seconds, but not less than 3 seconds.

Connecting the remote to a 2015 TV

Connecting the remote to J Series Smart TV

If you have a 2015 J Series Smart TV, these TVs worked with the previous generation remote controls. To connect the remote control to the TV, you must simultaneously press RETURN / EXIT and EXTRA and hold the buttons for at least 3 seconds.

Connecting the remote control to a 2014 TV H series

connected by pressing the RETURN and GUIDE

The H series is also different from other models and can be connected by pressing the RETURN and GUIDE buttons for at least 3 seconds.

Connecting the remote control to the TV 2012-2013 series E, F

To pair the remote control with the F, E series TV, you need to point the remote at the TV and press the PAIRING button. It is located on the back of the remote control. You can also pair the remote and the TV by pressing the RETURN and GUIDE buttons at the same time.

Connecting the remote control to the TV 2012-2013 series E, F

Samsung began to produce smart TVs in 2012. Therefore, earlier TV models did not have smart remotes.

Sometimes, pairing the remote control and the TV is difficult, especially on early TVs. In this case, it is recommended to disconnect the TV from the mains for 1-2 minutes. Then turn on the TV and pair the remote and the TV.

Remember to hold down the buttons simultaneously pressed for at least 3 seconds. The remote control and TV will then be paired to work together.

Attention! If there is a problem with the remote control, it does not mean re-pairing is necessary. First, you need to replace the batteries in the remote control.

How to replace batteries in Samsung Smart Remote

How to replace batteries in Samsung Smart Remote

The batteries are replaced as usual, you need to open the compartment in which the batteries are located, remove the used ones and install new ones. Observe the polarity of the batteries, the battery compartment indicates how to install the batteries, there is a + and – symbol.

How do I reset my Samsung Smart TV Remote?

You might wonder how to reset your Samsung remote. The answer is simple, as, with any other Bluetooth device, there is no need to restart the pairing between the TV and the remote. If necessary, a new pairing of the remote control and the TV is made.

Old models of remote control how to set up

Old models of remote control how to set up

Above, we described the procedure for setting up remote controls and all TV models. The illustration shows the different types of smart remote control and which buttons are used to pair the remote control with the TV.

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